WHAT WE DO
Data Backups
We offer a complete solution to monitoring, maintaining, designing and implementing systems to protect your data.
Fill out this form to inquire about any of our IT Support Services.
Backup System Design and Implementation
Backing up your data is one of the most fundamental processes of a sound computing environment. Hardware will fail and data will become corrupted at some point in the lifetime of your system. In the event of a failure your data is lost without a sound back-up system; these systems not only provide peace of mind but allow for data retention to comply with various government regulations such as SOX and HIPAA. BTS, Inc designs and implements backup systems that anticipate future data growth and are customized not only for the current quantity of data but for projected future data growth.
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Backup Monitoring Service
Many IT surveys state that about 70 percent of businesses fail to restore their vital business data within the defined business recovery window or don’t recover at all. This is the result of common backup problems such as the use of incorrect media, program/software issues, open or locked files that can’t be copied and scheduling issues with the backup routine. While BTS engineers are able to check your backup logs while onsite, an error in backup can occur between these visits. The service includes a daily email sent to BTS from your backup software system where engineers review these emails for any issues that the system encountered during the backup procedure. Issues are immediately identified and corrective action is taken to ensure the safety of your data. The BMS package consists of, but not limited to, the following services:

- See if backup media is not present or has failed
- Verifying data corruption
- Provide monthly reports for the backup status, if requested
- Checking offsite backup status
- If errors occur, we can immediately start working on a resolution
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