IT Support Charlotte

We simplify complex IT problems.

Biz Technology Solutions offers a wide range of IT Support services that enable businesses to run reliably and efficiently. With over 20 years of experience in IT Support, our goal is to ensure that your business gets the best IT systems and computer support you can count on. Our highly-trained, certified engineers are ready to provide fast, professional technical support for all your needs.

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You don’t have to manage IT at all

Engaging Biz Technology Solutions as your business IT Support provider means that you can focus on your business growth and on making money while we take care of your IT needs. Your current IT solutions should be streamlined in order to reduce the number of different systems and applications that you need to manage.

We develop a long-term IT strategy that supports your business goals, and we meet with you regularly to keep up with your needs. We take responsibility for your IT support, and we will always work hard to make sure that you have the best possible experience with our technology.

Our Charlotte IT support services are comprehensive and cover everything from software and hardware needs to help desk management and data backups. This helps you focus on your day-to-day business while we take care of your IT needs.

Keep Your Business On Track with a Comprehensive IT Helpdesk Support

Keeping your business running smoothly is our top priority, starting with providing comprehensive IT helpdesk support. We understand the importance of ensuring that your systems are up and running at all times, and we take a proactive approach to manage your IT support services.

We are here to resolve your problems before they become critical. We work with your organization to plan for future needs. Our Charlotte IT support is available to help whenever you have an IT issue.

We know your IT needs change over time, so we have a long-term relationship with you. We help you to build a strategy in order to avoid the pain of IT disasters, and we work to ensure you're prepared to handle the following significant technological change. So get the help you need today, and let us take care of your IT so you can focus on the bigger things in your life.

Professional IT Support Specialists

IT is the backbone of any business. We help you to build a strong foundation and give you the tools to keep your technology running smoothly!

Our IT Support Specialists have the skills, experience, and knowledge to ensure your computer and network are running smoothly, helping you to stay productive. We also offer proactive monitoring services, giving you the peace of mind to know your IT system is working as it should by saving your time and money.

Because we have more than 20 years of experience, our IT support experts are familiar with all aspects of IT infrastructure, which means we can ensure that your business stays online and keeps running properly.

Meeting the Highest Standards

How the market perceives us

CBJ 2015 Top 50 Fastest Growing Charlotte NC Area Companies

2015 Top 20 Most Promising Enterprise Technology Provider

Microsoft Gold Certified Partner Application Development

Among the fastest growing companies in the US

Top 500 fastest-growing Ingram SMB channel partner in the US

Channel Futures 2023 MSP 501 - Ranked as Top 100 globally and #1 in NC

Awarded Top Places to Work 2023

Why You Need IT Support in Your Business

It’s hard to imagine a business without IT support. Without technology, we would not be able to work remotely or have the internet access we do have today. While it can be easy to take for granted, there are a lot of things that IT support does. For instance, they make sure our computers and smartphones are running properly. In addition, they ensure that all our files are backed up, so we don’t lose any data.

To Systematically Find Out and Fix IT Issues

One of the best essential support services for businesses is chat & email, but as your business grows, it becomes more difficult to track the effectiveness of these services. Our IT support team is an experienced and knowledgeable group who can help businesses manage a high volume of requests with minimal system impact.

IT support experts from Biz Tech Solutions use their expertise to identify the root cause of any problems and record that information so that similar issues don’t occur in the future.

To Configure and Manage Business Databases

A database of employee information is necessary for every organization. This database contains records about the employees, their errors, solutions, updates, and documentation. The company provides a public knowledge base of known errors and solutions so that employees can use it to find and solve minimal problems. Our IT support staff who are experienced in managing and maintaining databases will be able to ensure that the office’s database, as well as the company’s client database, are functioning properly.

Problem Management

It’s understandable that there are sometimes issues with the computer system that make it difficult for some employees to complete their tasks. If a problem with printing failure, password error, or inability to access the business’ website were to occur, it could cause the issue. Our IT support team will be able to resolve it. Contact our IT Support experts if you find yourself dealing with more technical problems, such as data leakage. They are better equipped to solve these situations.

Cybersecurity Charlotte

Are you looking for a reliable cybersecurity partner? Then, hire Biz Technology Solutions. We offer the best cybersecurity solutions in Charlotte.

We are one of the best cybersecurity companies in Charlotte. We ensure that your systems are safe and secure from cyber threats. Our cybersecurity services are an excellent option for your business.

Disaster Recovery Charlotte

There are many ways to backup your data. These include hardware, cloud storage services, and software programs. Our selection offers the latest technologies to ensure your data is safe and secure.

When your computer fails, you have no choice but to replace it. Unfortunately, this will cost you hundreds of dollars. Our team will help you protect your data by backing it up. We have a variety of solutions available to meet your backup needs.

Microsoft Solutions Charlotte

We work with leading software companies like Microsoft to offer our clients exceptional support. By leveraging Microsoft’s technology and expertise, our partners and customers can take advantage of cutting-edge products and features. As part of this partnership, we also offer professional services like Office 365, SharePoint and Cloud Services to help you get the most out of your business.

Why are we the best IT Support Company?

Biz Technology Solutions sets the highest quality standard for its IT support service offering to compete in a fiercely competitive market.

Our team is highly experienced in providing top-quality IT support in Charlotte, ensuring that your needs are always met.

Moreover along with IT support services we have also implemented the most effective security measures to protect the confidentiality of data.

If you’re experiencing IT support issues, feel free to contact us. We are committed to providing the best possible IT support services, ensuring that all of your data is accessible and secure.

WHAT CLIENTS SAY

Trusted by over 400 clients worldwide

Perfect fit of ability and price for my organization

Biz Technology Solutions offered the perfect fit of ability and price for my organization when I was searching for help with a Microsoft AD migration. The consultant while onsite offered several solutions to my staff for small issues that had been occurring with our network. Overall I’m well pleased with this project and will look to Biz Tech again for future needs.

Vice President IT,
Credit Union Bank

They migrated an older MS Exchange database into our MS Exchange environment

We have been very impressed with the technical knowledge of the Biz Technology Solutions engineers. They migrated an older MS Exchange database into our MS Exchange environment. Everything went as planned. Thanks for doing a great job!

CIO,
Storage Solutions Manufacturing Company

This work was done with the highest degree of professionalism

We recently upgraded our internal office network and Biz Technology was chosen to network our system and migrate information from old server to the new server. This work was done with the highest degree of professionalism. The technician that came to our facility was courteous and very efficient in performing his work. The entire job was completed in less time than expected and we have had zero glitches and the system has performed beautifully. Thanks Biz Technology for a job well done.

General Manager,
Large Soft Drink Beverage Manufacturer

Our Blog

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Press Releases

Charlotte Observer Names Biz Technology Solutions A Winner Of The Charlotte Metro Area Top Workplaces 2023 Award

Mooresville, North Carolina, October 16, 2023 - Biz Technology Solutions has been awarded a Top…

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Biz Technology Solutions, Inc (BTS) provides managed it services, project management, and app dev solutions for small to medium businesses organizations throughout the Southeast.

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