Since 2001, Biz Technology Solutions has provided reliable onsite and remote IT support to small to midsized businesses. Reach out to us to get the most dependable IT support for your organization.
At Biz Technology Solutions, we understand how critical having the right IT support is for modern businesses. Our managed IT services help you budget for monthly costs based on your environment and services. Predictable, scalable billing helps ensure you only pay for what you need.
With our flexible IT Support options, you get a fully staffed IT department at a fraction of the cost. Keep your IT environments running smoothly and ensure your team has access to the IT support they need.
Our IT support services include technology consulting and advisory services. Your Account Manager helps with strategic planning and budgeting aligned to your business goals, ensuring you’re getting true ROI from your IT services and investments.
Biz Technology Solutions provides remote IT support nationwide, with onsite IT support available to companies across North Carolina and South Carolina. We provide IT support services for various industries, including manufacturing, healthcare, finance, construction, and non-profits.
Whether you already have an established IT support team, are looking to outsource your IT, or you’re unsure what’s best for your organization, we can help. Our experienced IT support team provides IT services customized to your needs.
We guarantee customer satisfaction, and our references speak for themselves. The operational maturity of your IT support provider is important. Process and accountability drive everything we do. Mature processes allow us to deliver consistent, predictable & measurable IT service performance.
Your dedicated Account Manager proactively advises on your IT environment and services, ensuring that you understand the state of your IT and our performance as your IT service provider. We also translate “IT speak” into “plain English” so you can make impactful business decisions.
Our IT support staff are specialized, highly skilled team members. We use metrics and business intelligence to monitor our performance, making sure we’re hitting KPIs and staying accountable to you. Our team’s goal is to prioritize client satisfaction.
Today’s IT landscape requires IT support providers to have deep experience and familiarity with many areas of IT. Having IT professional services, managed IT services, cybersecurity, cloud, AI, and application development solutions under one roof allows us to look at your company as a whole. We deliver complete, unified solutions that are customized to your needs.
We’re trusted in our market. For over 20 years we have performed IT support work for both our clients and those of our partners, including leading technology providers. Our relationships with industry-leading technology providers such as Microsoft, give us access to the latest technologies and internal resources, so we can make a meaningful impact at your business and resolve issues quickly.
Our help desk IT experts are carefully vetted, certified, and trained to provide the best client support. You can expect prompt, friendly, effective responses from our team of experts. We provide actionable insights and solutions, so that you can get back to work quickly.
Unlimited IT support, proactive maintenance, and 24/7 monitoring help us detect problems before you experience downtime. Providing your team with unlimited IT support helps them focus on their critical projects instead of worrying about troubleshooting IT issues.
The best way to prevent disasters is to be proactive. Our IT support and cybersecurity services leverage real-time monitoring and a 24/7 SOC, with a human-backed team to intervene if something goes wrong.
Regular proactive maintenance and monitoring of your systems helps you avoid expensive repairs and keeps your infrastructure running smoothly. Our team helps prevent issues before they happen.
We are “One stop shop” for small to midsized organizations. For over 20 years, we have been providing award-winning IT services from IT project implementation to IT support services and application development; all to help organizations reduce cost, risk and deliver on business results.
In today’s competitive business landscape, organizations rely on IT. Poorly managed IT can hold businesses back and expose them to high risk.
Organizations need IT solutions that can make a real difference to their business. Whether you need fully managed IT support or co-managed, Biz Technology Solutions can help. Outsource your IT completely or let us handle a portion of it, becoming an extension of your internal IT team so you can focus on your core business.
Just as IT needs differ across industries, Enterprise IT Support Services do too. We understand that one size does not fit all.
We offer IT support designed for organizations with an internal IT department.
Co-managed IT services are a great fit for enterprise organizations that rely on an internal IT team but want to strengthen their capabilities with additional IT support, tools and expertise while keeping their cost and risk low.
With co-managed IT, we become an extension of your internal IT team.
In order to be competitive, organizations have to focus on work that drives revenue, eliminates waste, and enhances customer service. We help manage and support your IT by delivering the following benefits:
CBJ 2015 Top 50 Fastest Growing Charlotte NC Area Companies
2015 Top 20 Most Promising Enterprise Technology Provider
Microsoft Solutions Partner
Among the fastest growing companies in the US
Top 500 fastest-growing Ingram SMB channel partner in the US
Channel Futures 2023 MSP 501 - Ranked as Top 100 globally and #1 in NC
Awarded Top Places to Work 2023
Recognized on the 2024 CRN® MSP 500 List
Biz Technology Solutions, Inc (BTS) provides managed it services, project management, and app dev solutions for small to medium businesses organizations throughout the Southeast.
Salisbury
Mooresville
Spartanburg
Hickory
High Point
Huntersville
Kannapolis
Rock Hill
Thomasville
Fort Mill
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