What We DO
Managed IT Services
Slash your cost of IT and become more competitive.
Charlotte, NC – Greensboro – Mooresville
Fill out this form to inquire about any of our Managed IT Support Services.
Fixed Cost Unlimited Managed IT Services
Organizations now realize that in order to be competitive they have to focus on work that drives revenue and enhances customer service. Our focus is to take care of your total IT support or a portion of it becoming an extension of your internal IT department; in this way you can focus on your business.
Managed IT Services is a comprehensive offering that delivers all the necessary services to keep your infrastructure robust and secure while helping your end users be more productive. Your dedicated CIO and account manager can help you develop a strategic plan to help you take advantage of technologies to transform your business. This includes but not limited to: cloud, mobility, collaboration and business intelligence solutions.
We guarantee customer satisfaction or we PAY YOU if you are not 100% satisfied! We currently support a number of organizations in North Carolina and South Carolina including in the following areas: Charlotte, Greensboro, Asheville, Winston-Salem, Raleigh, and Columbia.
Rated above 98% Customer
Satisfaction
Service Value
- Fixed-Cost, Unlimited IT Support – Remote or Onsite
- Lower IT costs
- Network Security and data protection
- Timely issue remediation
- Optimize infrastructure
- Support compliance
- Become more competitive
- Proactive Issue Resolution
- Dedicated Account Managers
- Certified Engineers
- Use of ITIL Support Best Practices
- No Annual Contract
- User training
Just as IT needs differ across industries, Managed IT Support Services do as well. We understand that one size does not fit all. As a result we have developed two different IT support models.
Outsourced IT Services
Skilled resources on staff for incident resolution, daily operations and support of end users.
- Help desk
- Network Administration
- Cloud management
- Proactive Maintenance
- 24/7/365 Infrastructure Monitoring
- Network Security
- Virtual CIO\Consulting
- Vendor Management
- Monthly reporting
- Infrastructure Documentation
- Asset management
- Backup Management
- User training
- Hardware rental
- Business Line Application support
Co-Managed IT Services
The “Specialized Support” package is a good fit for larger organizations that already have internal IT. This is a flexible support model that allows you to partner with Biz Technology Solutions to supplement your IT department and support one or more segments of your infrastructure.
- Unified Communications\VOIP
- Asset management
- Backup Management
- Mobile Device Management
- Virtualized Servers
- Virtualized Desktop
- Security Management
Areas of Impact
Our Blog
Why Businesses Are Moving from Traditional IT Support to Managed Workplace Services
In today’s competitive business environment, technology is of essential. IT is no longer just about backups and the typical infrastructure support. As technology continues to advance, so has the need for innovation and increased [...]
Press Releases
Biz Technology Solutions Hosts Hiring Seminar
For Immediate Release Contact: Sheri Holshouser Marketing Biz Technology Solutions, Inc. info@biztechnologysolutions.com 704-658-1707 Biz Technology Solutions Partners with Culture Index to Host Seminar on How to Avoid Hiring a Dud Complimentary Lunch-N-Learn for South [...]
SMB
4 Employee Errors that Cause Security Breaches
Employee errors are the leading cause of security breaches within organizations. People are unpredictable, careless, and just plain ignorant when it comes to protecting confidential company data. As technology grows more complex, the [...]
Enterprise
7 Proven Successful Recruiting Tips to Avoid Hiring a Dud
Recruiting the Right Person: Most organizations struggle with hiring at some point in time. And many still have issues with bringing on bad employees who end up being a cancer to the [...]