IT360 Managed IT Services

We deliver “Worry-Free IT” so you can focus on your business

Worry-Free IT

In today’s competitive and complex business landscape, organizations rely so much on Information Technology (IT).  Due to lack of IT understanding and poor IT management, many business leaders find themselves frustrated with their IT.  These factors hold businesses back and exposes them to high risk.

Organizations are looking for “Worry-Free IT” Information Technology that is cost-effective, lowers risk, and helps deliver business results. Our focus is to take care of your total IT support or a portion of it, becoming an extension of your internal IT department; in this way, you can focus on your core business.

We currently support a number of organizations in North Carolina and South Carolina including in the following areas:  Charlotte, Greensboro, Asheville, Winston-Salem, Raleigh, and Columbia.

Why IT360 Managed IT Services?

IT360 Managed IT Services is a comprehensive offering designed to support business day to day operational needs and growth.  IT360 provides many benefits including but not limited to:

How IT360 Managed IT Services Works

Often, organizations are frustrated with their IT and are not sure what to do.  Unfortunately, they focus on symptomatic issues instead of the root cause of the problem – “Poor IT Management”.     Many IT providers claim to deliver excellence because they are proactive, have great technicians, or tools. The truth of the matter is delivering on the promise of Worry-free IT has a lot to do with Operational Maturity Level, specifically Accountability, Standards, and Process.    Our “Client Success Process” is built on these same principles.   Biz Technology Solutions, Inc. guides our clients through our defined and disciplined “Client Success Process” which allows you to have confidence in your technology success strategy. The process comprises 4 phases:

Client Success Process e1597934907681

“Most IT providers including internal IT staff are focused on day-to-day tactical IT activities – the stuff that is visible

to the end-users. Unfortunately, not enough time is invested on the strategic part of IT that helps deliver Worry-Free IT.”

– Mike Chouffani, President

The Features of IT360 Managed IT Services

Five service delivery teams work hand in hand in providing the services below. Each team has a specific role and a set of goals and metrics to meet:

IT360 Circle


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Revolutionizing IT Support – Managed Workplace Services

March 25th, 2019|Comments Off on Revolutionizing IT Support – Managed Workplace Services

Contact: Marketing Department Biz Technology Solutions, Inc. 704-658-1707 Local Technology Company Revolutionizes IT Support by Launching Managed Workplace Services Mooresville, NC (March 13, 2019) — Biz Technology Solutions (BTS), a full-service technology solutions provider [...]

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