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Managed IT Services2019-02-22T12:40:23-04:00

Fixed Cost Unlimited Managed IT Services

Organizations now realize that in order to be competitive they have to focus on work that drives revenue and enhances customer service. Our focus is to take care of your total IT support or a portion of it becoming an extension of your internal IT department; in this way you can focus on your business.

Managed IT Services is a comprehensive offering that delivers all the necessary services to keep your infrastructure robust and secure while helping your end users be more productive.    Your dedicated CIO and account manager can help you develop a strategic plan to help you take advantage of technologies to transform your business.  This includes but not limited to:  cloud,  mobility, collaboration and business intelligence solutions.

We guarantee customer satisfaction or we PAY YOU if you are not 100% satisfied! We currently support a number of organizations in North Carolina and South Carolina including in the following areas:  Charlotte, Greensboro, Asheville, Winston-Salem, Raleigh, and Columbia.

BTS Guarantee Stamp

Rated above 98% Customer
Satisfaction

Service Value

  • Fixed-Cost, Unlimited  IT Support – Remote or Onsite
  • Lower IT costs
  • Network Security and data protection
  • Timely issue remediation
  • Optimize infrastructure
  • Support compliance
  • Become more competitive
  • Proactive Issue Resolution
  • Dedicated Account Managers
  • Certified Engineers
  • Use of ITIL Support Best Practices
  • No Annual Contract
  • User training

Just as IT needs differ across industries, Managed IT Support Services do as well. We understand that one size does not fit all. As a result we have developed two different IT support models.

Outsourced IT Services

Skilled resources on staff for incident resolution, daily operations and support of end users.

  • Help desk
  • Network Administration
  • Cloud management
  • Proactive Maintenance
  • 24/7/365 Infrastructure Monitoring
  • Network Security
  • Virtual CIO\Consulting
  • Vendor Management
  • Monthly reporting
  • Infrastructure Documentation
  • Asset management
  • Backup Management
  • User training
  • Hardware rental
  • Business Line Application support

Co-Managed IT Services

The “Specialized Support” package is a good fit for larger organizations that already have internal IT. This is a flexible support model that allows you to partner with Biz Technology Solutions to supplement your IT department and support one or more segments of your infrastructure.

  • Unified Communications\VOIP
  • Asset management
  • Backup Management
  • Mobile Device Management
  • Virtualized Servers
  • Virtualized Desktop
  • Security Management

Areas of Impact

Revolutionizing IT Support – Managed Workplace Services

March 25th, 2019|0 Comments

Contact: Marketing Department Biz Technology Solutions, Inc. info@biztechnologysolutions.com 704-658-1707 Local Technology Company Revolutionizes IT Support by Launching Managed Workplace Services Mooresville, NC (March 13, 2019) — Biz Technology Solutions (BTS), a full-service technology solutions provider ..[Read more]

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