Our Culture 2017-08-17T12:26:17+00:00

WHO WE ARE

Our Culture

Biz Technology Solutions is a dynamic, fun-spirited company that helps nourish the mind as well as promote creativity and overall happiness.

Why is our culture

important to you?


It is basic science that an employee who loves their job is going to provide better services to you.

 

We understand our greatest asset is our employees.

Engaged and passionate employees create exceptional services for our clients and exceptional is what we are all about. We don’t want to be just your normal IT service company that delivers the status quo that has become so common in the industry. We strive to partner with clients to do extraordinary things around IT. This all starts with employees who are talented and enjoy what they do.

We want employees to be proud of the work they are doing and increase their value.

Our company culture is specifically designed to attract the best talent and keep them engaged.

We understand that the best talent no longer just looks for a paycheck, they look for a job that has meaning. Not everyone is a fit for our company culture but those who join us are often seen “wowing” our clients, solving incredible tasks, and smiling a lot.

How do we do that? Big challenges, exposure to new exciting technology, and always learning.

If you want to build a ship, don’t drum up people to collect wood and don’t assign them tasks and work, but rather teach them to long for the endless immensity of the sea.

– Antoine de Saint-Exupery

Group shop of Biz Technology Solution's employees after they won the award for 50 Fastest Growing Companies in Charlotte
BTS employees after they won a kickball tournament
BTS employees posing for a photo in their Halloween costumes
BTS employees go bowling together
BTS employees after they won a kickball tournament
  • We are invested in a long term well-being of our customers. We want customer service to define the length of our relationships not contracts.
  • We are first un-biased consultants – that means we give our customers options and let them pick the solution that is right for them. Not what is the most financially beneficial to our business.
  • Honesty and integrity is key in a good people relationship and that also applies to customer’s relationship. We are upfront with our customers and only take work that makes sense and we excel at. If we can’t do it we will point you to someone who can.
  • Our company is focused on being “Best-in-Class” so we can exceed our customers’ expectations. Our employees including leadership continually educate themselves of the latest technologies and business best practices.
  • Our company standards and processes are focused on Customer Service. We use IT Service Management standards that align services with client needs. Our processes monitor quality of service and deliver “A” customer service ratings.
  • We transform businesses into highly performing organizations
  • Our various teams work hand in hands in defining clearly what we are delivering to our customers and hold ourselves accountable no matter how difficult it is.
  • We continually communicate with our customers so they are always aware of the status of the work we are doing and don’t have to wonder.
  • We deliver on costs and end results.
  • We strive to exceed our customer’s expectations. That means being a true partner – patient, professional, compassionate and being there for our customers 24/7/365.
  • We have integrity and honesty and we focus on the customer’s well-being first.
  • Our communications allow for disagreement, respect and constructive criticism where the employees and customer well-being is always first in mind.
  • We believe in a work environment where our people have fun, grow their knowledge and are well compensated.
  • Yes, we are a little different but different in a good way.
  • Our culture provides our employees an environment to perform their best work.
  • Every company has a culture whether you like or not. Our culture is designed from the ground up
  • Happy Employees = Happy Clients
  • Our shared aspirations are not only to provide for ourselves and our families but to also have fun doing it
  • We’re a little obsessed with exceptional services