Local Technology Company Revolutionizes IT Support by Launching Managed Workplace Services
Mooresville, NC (March 13, 2019) — Biz Technology Solutions (BTS), a full-service technology solutions provider for medium to large organizations throughout the Southeastern United States, announced the launch of Managed Workplace Services (MWS), a move from traditional IT support.
MWS provides organizations with a comprehensive support model that addresses some of the common gaps that many businesses find in their IT Support model (Managed IT Services, T&M, or Internal staff). Businesses look for value added services beyond just reactive IT support and those include technology planning, education, technology adoption, business enablement tools, process automation and operational metrics. For many years BTS delivered those value-added services through its consulting arm and as project-based engagements. Due to the increased demand for those services and their importance, BTS has combined its IT support services along with technology education, adoption, business tools and consulting as one. This comprehensive approach will assist our clients in adopting a Digital Workplace which will optimize the business, drive collaboration and increase employee productivity.
To quote Mike Chouffani, President of BTS, Up until now, we’ve offered customers the traditional Managed IT Services support model, but I’m happy to say that we now have a new and more comprehensive managed workplace services package designed to transform organizations. By moving to a managed workplace services, the focus is no longer just on infrastructure and business continuity. Instead, the emphasis lies on business goals, end-user adoption and productivity, all things that business owners really care about. These are very exciting times at BTS.
Biz Technology Solutions, Inc. (BTS), headquartered in Charlotte, NC area, provides full-service technology solutions for medium to large organizations. Along with first-rate customer service, we offer business-critical services including technology consulting, IT professional services, custom software development and IT managed services. Our system analysts and engineers also bring extensive experience to the rapidly advancing areas of technology, design, implementation and management. We can help you implement information technology initiatives to support the long-term objectives of your organization. Plus, we’ll lower costs of operations and risks while increasing competitiveness and profits.